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Privacy Policy

Last Updated:

1. Introduction

At Luxonify ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

  • Name, email address, telephone number, and postal address
  • Billing information and payment details
  • Account credentials
  • Date of birth and gender
  • Health and fitness information relevant to our services
  • Profile information and preferences

2.2 Non-Personal Information

We may collect non-personal information about your interactions with our website and services, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on those pages
  • Referral sources
  • Device information

3. How We Collect Information

We collect information in several ways:

  • Direct collection: Information you provide when you create an account, subscribe to our services, fill out forms, or communicate with us
  • Automated technologies: When you use our website, we may use cookies, web beacons, and other tracking technologies
  • Third parties: We may receive information from business partners, service providers, and other third parties

4. How We Use Your Information

We may use the information we collect for various purposes, including:

4.1 Providing and Improving Services

  • Delivering the services you have requested
  • Creating and maintaining your account
  • Processing payments and transactions
  • Customizing content and experiences
  • Improving our website and services
  • Developing new products and services

4.2 Communications

  • Responding to your inquiries and requests
  • Sending administrative information
  • Providing customer support
  • Sending marketing and promotional communications (with your consent)
  • Notifying you about changes to our services

4.3 Analytics and Research

  • Analyzing usage patterns and trends
  • Conducting research and surveys
  • Measuring the effectiveness of our marketing campaigns
  • Generating insights to improve user experience

4.4 Legal and Security

  • Protecting our rights, property, or safety
  • Detecting and preventing fraud, malicious activity, and security incidents
  • Enforcing our terms and policies
  • Complying with legal obligations

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

5.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes through other means.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Correction

You have the right to access, update, or correct inaccuracies in your personal information. You can do this by logging into your account or contacting us directly.

7.2 Data Portability

In certain circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

7.4 Objection and Restriction

You may have the right to object to or request restriction of the processing of your personal information.

7.5 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will take appropriate steps to remove the information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate measures to ensure it remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +61 2 8954 7321

Address: 128 Harmony Lane, Sydney, NSW 2000, Australia

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